Frequently Asked Questions

Find answers to common questions about our services, process, and how we work.

Frequently Asked
Questions

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We offer comprehensive digital services including web development, mobile app development, UI/UX design, digital strategy, and ongoing support and maintenance. We work with businesses of all sizes to create custom digital solutions.
We work across various industries including e-commerce, healthcare, fintech, education, hospitality, and more. Our diverse experience allows us to bring best practices from different sectors to your project.
We're based in London, UK, but we work with clients globally. We have experience working remotely and can accommodate different time zones.
We have a core team of 20+ designers, developers, and strategists. For larger projects, we can scale our team by bringing in specialized talent from our trusted network.
Our process typically includes: Discovery (understanding your needs), Strategy (planning the approach), Design (creating the user experience), Development (building the solution), Testing (ensuring quality), and Launch (deploying and supporting). We adapt this process based on project requirements.
Project timelines vary based on scope and complexity. A simple website might take 6-8 weeks, while a complex web application or mobile app could take 3-6 months. We'll provide a detailed timeline during the planning phase.
We believe in collaborative partnerships. You'll need to be available for key decisions, feedback sessions, and approvals. We typically schedule weekly check-ins and provide regular progress updates.
Absolutely! We're experienced at working alongside in-house teams, whether that's coordinating with your developers, designers, or other stakeholders. We can adapt our process to complement your workflow.
We provide custom quotes based on project scope, complexity, and timeline. After our initial consultation, we'll provide a detailed proposal with a fixed price or hourly estimate, depending on the project type.
Typically, we require a 50% deposit to begin work, with the remaining balance paid in installments based on project milestones. For larger projects, we can arrange monthly payments.
Yes, we offer various support and maintenance packages to keep your digital products running smoothly. This includes updates, bug fixes, security patches, and feature enhancements.
Minor adjustments are typically included in the scope. For significant changes, we'll provide a change request with updated timeline and cost estimates for your approval before proceeding.
We work with modern, proven technologies including React, Next.js, Vue.js, React Native, Flutter, Node.js, and more. We select the best technology stack based on your project requirements.
Yes, upon full payment, you receive full ownership of the final deliverables, including code and design files. This will be clearly outlined in our project agreement.
Yes, we provide training and documentation for content management systems and any custom features we build. We want to ensure your team can confidently manage the solution.
Absolutely. We can assist with selecting hosting providers, setting up infrastructure, and deploying your application. We also offer managed hosting services for ongoing projects.
Simply reach out through our contact form or email us at hello@clivicy.com. We'll schedule an initial consultation to discuss your project needs and see if we're a good fit.
Yes, we offer a free initial consultation to discuss your project and explore how we might work together. This is a no-pressure conversation to understand your needs.
To provide an accurate proposal, we'll need information about your goals, target audience, timeline, budget range, and any specific requirements or constraints. The more details you can provide, the better.
Our availability varies based on current commitments. Typically, we can start new projects within 2-4 weeks. For urgent projects, we can sometimes accommodate faster timelines.

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